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Polynesian Spa - Deluxe Lake Spa

Highlights

Soothing mineral pools with natural healing properties
Exclusive location with gorgeous views overlooking Lake Rotorua
Five mineral pools including a cold plunge pool
Known as one of the top ten spas in the world

Take a relaxing soak in natures own sanctuary with a visit to the Polynesian Spa.

Boasting an exclusive location tucked away on the shores of Lake Rotorua, you'll be treated to gorgeous views as you unwind and slip into the hot pools.

Try the cold plunge pool for hydrotherapy to detoxify, alternating between the four Rachel spring alkaline mineral hot pools, which include a Priest Spring acidic mineral hot pool known to help relieve muscle aches and pains and nourish the skin.

Take a moment to relax on the geothermally heated recliners or in the large indoor relaxation lounge, and when you're done you have full access to premium changing facilities with towels, secure lockers, beautiful soap, shampoo and hairdryers provided.

Known to attract people from all over the world and recognised as one of the top 10 spas in the world, come and see for yourself what all the fuss is about!

Adult $84.95

Child $84.95

What's included

Deluxe Lake Spa admission

Location

1000 Hinemoa Street
Rotorua 3010
New Zealand

Notes

Children under 8 must be actively supervised by a caregiver in the water who is over 16 years old.
Infants and children under 2 years are free of charge.
Babies are required to wear swimming nappies.
Tickets are time-specific - please arrive at your chosen time.
Last entry @ 10:15pm. All pool areas will start closing procedure at 10:45pm.
Open 7 days from 9am to 11pm from 1st October 2022.

Available Bookings from 4 May to 17 May 2026

All prices are shown in NZD ($)

Change Dates

ENTRY BEFORE 9:30AM

10:30 a.m.

11:00 a.m.

ENTRY AT 11:30AM ONLY

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ENTRY AFTER 7.30PM

8:00 p.m.

ENTRY AT 9PM

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Lovely, relaxing location - but can be busy

1 / 38

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Authenticated Reviews & Photos All of our reviews are from people who have booked and paid for this activity thru Bookme

5 Stars

289

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4.7

366 reviews

Polynesian Spa - Deluxe Lake Spa

Showing all 366 authenticated Bookme reviews

Kristen Stevenson from New Zealand wrote on 28 April 2026

Lovely place to spend a few hours in Rotorua

It was really lovely I would go back time and time again. If you are fair skinned like me i would recommend going in cooler months as there is shade but not heaps

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Christian Schmitz Hallen from New Zealand wrote on 22 April 2026

Deluxe Lake Spa

I enjoyed my visit at the Polynesian Spa. Very friendly staff on site, I had a ticket for 11:30am but no problem to get in earlier as it wasn't busy on a Tuesday morning. The Spa is quite old but well maintained. Recliners inside as well would be a nice upgrade. Overall a relaxing experience but $65.00 is still a lot of money even with a 'BookMe-Ticket'.

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Moana from New Zealand wrote on 14 April 2026

Beautiful & Relaxing

Beautiful, relaxing and definitely a place to go to when you need refreshing as the environment gives you calming energy. Will definitely be back to visit the Delux Lake Spa

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Tanya Wang from New Zealand wrote on 26 January 2025

Close early not 11pm

The facility is beautiful! BUT! We arrived at 9:30 PM, thinking the facility closed at 11:00 PM, which would give us nearly 1.5 hours to enjoy. We were informed that pool use needed to stop by 10:45 PM, which was fine since we’d need time to shower anyway. However, at 10:00 PM, we were suddenly told we had only 30 minutes left. As a result, we barely spent 40 minutes in the pool and spent the whole time worrying about the clock. Overall, it was a very disappointing experience.

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From Polynesian Spa - Deluxe Lake Spa

Hi Tanya. Thank you for your feedback. We close at 11pm which means everyone needs to be showered, dressed and on their way out by then. We start our evening pool emptying and cleaning procedures at 11pm when our night maintenance crew comes on. You should have only been asked to vacate the pools and proceed to the changing rooms at 10:40/10:45 pm though which would have given you an extra 10 minutes. We will certainly bring this up to our pool management team. We are sorry to see that this made became anxious around time instead of enjoying your soak. Hopefully you can return for a really long soak and come visit us earlier in the day.

Louise Owen from New Zealand wrote on 19 February 2026

Relaxing soak

We had a lovely afternoon in the pools. It was nice not to be crowded and to have a quiet atmosphere.

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