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Rotorua & Taupo Explore New Zealand, Australia & Fiji!tune
Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
Highlights
- Soothing mineral pools with natural healing properties
- Exclusive location with gorgeous views overlooking Lake Rotorua
- Five mineral pools including a cold plunge pool
- Known as one of the top ten spas in the world
Take a relaxing soak in natures own sanctuary with a visit to the Polynesian Spa.
Boasting an exclusive location tucked away on the shores of Lake Rotorua, you'll be treated to gorgeous views as you unwind and slip into the hot pools.
Try the cold plunge pool for hydrotherapy to detoxify, alternating between the four Rachel spring alkaline mineral hot pools, which include a Priest Spring acidic mineral hot pool known to help relieve muscle aches and pains and nourish the skin.
Take a moment to relax on the geothermally heated recliners or in the large indoor relaxation lounge, and when you're done you have full access to premium changing facilities with towels, secure lockers, beautiful soap, shampoo and hairdryers provided.
Known to attract people from all over the world and recognised as one of the top 10 spas in the world, come and see for yourself what all the fuss is about!
All prices are shown in NZD ($)
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Authenticated Reviews & Photos All of our reviews are from people who have booked and paid for this activity thru Bookme
Showing all 361 authenticated Bookme reviews
From Polynesian Spa - Deluxe Lake Spa
Thank you for visiting and for sharing your feedback. We’re pleased you enjoyed the setting and the clarity of our geothermal waters. As a New Zealand hot springs experience, our facilities and amenities are designed a little differently, with a strong focus on preserving our natural environment and protected heritage buildings. Your comments around the wash areas and amenities have been shared with the team, and we appreciate you taking the time to offer your perspective.
osmithv from New Zealand wrote on 05 February 2026
A Truly Relaxing Afternoon
After three weeks of travelling, going to the spa was exactly what my sister, my friend, and I needed. The weather was perfect, the atmosphere was peaceful, and the pools made for a wonderfully relaxing afternoon.
Gabrielle from United Kingdom wrote on 28 January 2026
Relaxing in beautiful setting
I made a last minute booking on BookMe for the Deluxe Lake Spa ($60, booked the same morning but there are better deals if booked with a bit more notice) and went just after opening on a Tuesday morning. The receptionist was very friendly, changing rooms and showers clean, towels and lockers included. I never had to share the pools with more than 2 others and that pools to myself noay of the time, and by the time I left at 10.30am it was almost empty. It was super relaxing. The pools and the view from them are lovely. Swallows were flying above me and cicadas in the trees. Quiet and relaxing. And I loved the cold plunge pool; for me it really made it.
From Polynesian Spa - Deluxe Lake Spa
Thank you for choosing to spend your morning with us and for taking the time to share your experience. Early visits can be a particularly peaceful way to enjoy the lake setting and pools, and we are pleased you found the atmosphere calm and comfortable. We appreciate your feedback and hope there is another opportunity to welcome you back for another restorative soak.
Tanya Wang from New Zealand wrote on 26 January 2025
Close early not 11pm
The facility is beautiful! BUT! We arrived at 9:30 PM, thinking the facility closed at 11:00 PM, which would give us nearly 1.5 hours to enjoy. We were informed that pool use needed to stop by 10:45 PM, which was fine since we’d need time to shower anyway. However, at 10:00 PM, we were suddenly told we had only 30 minutes left. As a result, we barely spent 40 minutes in the pool and spent the whole time worrying about the clock. Overall, it was a very disappointing experience.
From Polynesian Spa - Deluxe Lake Spa
Hi Tanya. Thank you for your feedback. We close at 11pm which means everyone needs to be showered, dressed and on their way out by then. We start our evening pool emptying and cleaning procedures at 11pm when our night maintenance crew comes on. You should have only been asked to vacate the pools and proceed to the changing rooms at 10:40/10:45 pm though which would have given you an extra 10 minutes. We will certainly bring this up to our pool management team. We are sorry to see that this made became anxious around time instead of enjoying your soak. Hopefully you can return for a really long soak and come visit us earlier in the day.
taniaw12 from New Zealand wrote on 22 January 2026
Awesome
awesome
From Polynesian Spa - Deluxe Lake Spa
Thank you for visiting and for taking the time to leave a rating. We appreciate you choosing to spend part of your time with us and hope to welcome you back again soon.
Copyright © 2026 Bookme Limited.
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njgong from China wrote on 04 December 2025
gong
温泉的环境非常优美，温泉水质清澈，但泡完温泉后的洗浴环境需要改善，最好提供一些护肤品，借鉴日本温泉